Shipping

At Signed Jaclyn our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across Australian, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time:
    Personalised Timber Signs: Order is verified and then a proof will be emailed to you for approval.  Once approved the signs will be handmade and painted at our home studio in Dalby QLD.  Please allow 2 weeks for the signs to be created. 
    Homewares by Jaclyn: Once order is verified, please allow 2 weeks for the handmade homewares to be created if not currently in stock.
  • Pre-Ordered Items: I am lucky to work with some amazing suppliers to be able to offer you pre-ordering or backorders - these products are not currently in stock at my premises, however the suppliers can get these products to me in a few business days.  Once it arrives to me, I will sent out to you. If there are products that are currently out of stock at the stockist, I will email you to advise and these products will be reserved for you when they arrive.
  • Shipping time:
    Personalised Timber Signs: Once the sign is completed, the sign will be sent via Aus-Post. Please allow 7 business days.
  • Other Products: If in stock (not a pre-ordered item) the item will be sent the following day.
  • Pre-Ordered Items: Please allow 10-14 business days for the arrival of these items.

    All orders will be provided with a tracking number.